Wednesday, November 30, 2022
HomeRoboticsKrish Ramineni, Co-Founder & CEO of Fireflies.ai - Interview Sequence

Krish Ramineni, Co-Founder & CEO of Fireflies.ai – Interview Sequence


Krish Ramineni is the Co-Founder & CEO of Fireflies.ai, a platform that transforms conversations into actions. They provide voice assistant and transcription instruments which might be designed to automate your group’s workflow.

What initially attracted you to pc science and machine studying?

My attraction in direction of pc science and machine studying was extra of a way to an finish. I began with an issue that I confronted in my very own life and thought of how I can clear up it.

That’s once I realized I wanted to study pc science and ML to attain it. I used to be very obsessed with constructing software program that will save time and enhance productiveness.

I wished to have the ability to simply press a button and have some kind of magic occur that will impression hundreds of thousands of individuals. And ML and pc science simply occurred to be these instruments that might assist clear up attention-grabbing issues and construct nice apps.

Earlier than Fireflies you had been a product supervisor at Microsoft, may you talk about how this impressed the imaginative and prescient behind Fireflies?

I labored with varied groups at Microsoft, together with the Workplace, Skype, Bing, and NLP groups. One of many tasks I labored on was referred to as ‘buyer voice,’ the place we had been capable of analyze and quantify customers’ in-app suggestions offered by MS Workplace. This obtained me within the NLP facet of issues.

However what impressed me to begin Fireflies had much less to do with the merchandise I labored on at Microsoft than the variety of conferences I had. Again then, the frequent factor for everybody was simply to say, “Hey, add that to my calendar. Let’s schedule a gathering.” Simply doing conferences again and again grew to become my life, and I wished to vary that. I wished to make conferences extra productive and environment friendly; that was the inspiration behind Fireflies.

What number of pivots had been essential to land on the present method?

We pivoted 5-6 instances earlier than attending to the place we’re right this moment.

Once I first met with my co-founder Sam, it was in faculty, and we labored on completely different hackathon tasks. We did numerous inventive tasks, equivalent to constructing drones, meals supply apps, and crypto wallets. That was initially only for enjoyable; there was no concept or aim to show that into an organization.

Our first severe foray into pure language processing was after we constructed a to-do listing that will routinely be generated based mostly on the conversations. For instance, suppose I messaged somebody saying, “I’ll ship you this by subsequent Friday” or “Let’s meet up for espresso tomorrow” on LinkedIn, Slack, or different messaging channels. In that case, Fireflies may detect if I or somebody I’m talking to is promising to do one thing and add it to my to-do listing. I’d get up each morning and take a look at my routinely generated to-do listing.

It was a cool concept that grew to become our segway into this house. We constructed e-mail extensions, chatbots, and Slack bots. Ultimately, we determined that voice is a large space we should always deal with.

Voice is a blue ocean as a result of you may simply look again on the e-mail you despatched two years in the past, however in case you had a gathering two hours in the past, you in all probability would have already forgotten the whole lot that was stated. So, it’s essential to document, transcribe, and make these conferences searchable.

Might you talk about a few of the challenges behind constructing a 24/7 tradition for software program that’s worldwide in scope?

The primary problem is getting folks to work throughout completely different time zones, so we’ve got to rent throughout many international locations. Now we have constructed a remote-first, global-first group with a 24-hour presence as a result of folks have conferences across the clock.

At the moment, we’re nearly 100 folks throughout 15 international locations in a number of completely different time zones. Regardless of whenever you log in, work is all the time occurring at Fireflies. There’s all the time some degree of overlap and handoff between folks. Completely different teammates are working at completely different instances from completely different areas.

What are a few of the core functionalities which might be at the moment supplied by Fireflies?

There are literally lots.

We are able to transcribe notes at very excessive accuracy, then generate assembly summaries. We are able to additionally instantly present the motion objects, questions, and dates and instances mentioned throughout calls with one click on.

We are able to routinely log the assembly notes inside your core purposes like CRMs, venture administration techniques, Slack, and Notion. We’re additionally capable of analyze calls to supply completely different insights, equivalent to how a lot you’re speaking, what number of filler phrases you employ, and how briskly you’re speaking.

Our core aim is that will help you overview a one-hour name in lower than 5 minutes

What are some examples of how Fireflies makes enterprises extra productive?

Fireflies is extraordinarily precious for capturing your group’s voice and constructing a information base round it—that’s enterprise-level worth proper there.

Not like Wiki paperwork and different stuff that get stale over time, your voice conversations are all the time self-updating. Fireflies helps create a information base in your total group.

It’s a self-updating information base that helps you seek for any data you need to learn about your prospects, the voice of your prospects, the voice of candidates you’re hiring, the voice of your colleagues, and what’s being mentioned in conferences and important subjects.

The opposite factor is Fireflies routinely fills out your CRM (and different apps), making you extremely productive. It additionally makes you extra educated and personable, permitting you to do fewer administrative duties, deal with the conversations, and be extra current in conferences.

Fireflies is engaged on releasing a bunch of recent options, may you talk about some what’s at the moment on the roadmap?

We hope to assist a number of languages quickly and have simply rolled out the video seize and recording characteristic. We just lately launched channels so you may set up your conferences throughout many various departments extra succinctly.

Now we have many extra thrilling issues on the roadmap. We’ll additionally provide a world search quickly, which implies you may search throughout your whole conferences, not simply inside a person assembly. However I’m actually thrilled about overseas languages as a result of that naturally will have the ability to open up the market exponentially to extra folks.

What’s your imaginative and prescient for the way forward for work?

My imaginative and prescient for the way forward for work is that we’ll have numerous workflow automation and instruments to auto-complete duties in order that we are able to spend extra time on value-add stuff somewhat than mundane, repetitive duties.

There are nonetheless so many organizations the place persons are copying and pasting the identical kind of issues into completely different spreadsheets, transferring information, and doing numerous tedious, low-value organizational duties.

I believe numerous these repetitive jobs will get automated, and folks may have an opportunity to work on extra inventive, value-add stuff uniquely positioned for people.

Fireflies has succeeded in rising exponentially even with little or no advertising and marketing spend, what do you attribute this success to?

We constructed a product-led development firm, which means we begin with the tip customers in thoughts, and that’s how adoption grows over time. We’re very clear—our pricing is accessible on the web site.

We scale back friction; any individual, whether or not a single advisor or a thousand-person group, can get began shortly. Now we have a freemium plan that anybody can strive utilizing the free trial of our enterprise tier so that individuals can use it, expertise it, perceive the worth, and swipe their bank card afterward and pay for it.

Conferences are additionally naturally viral and Fireflies exhibiting up on these calls helps begin an excellent dialog and will get extra folks . Or when the individuals obtain the assembly recap afterward, they’re like, “That is superior. I wanna join Fireflies.”

Is there the rest that you simply want to share about Fireflies?

I believe it’s vital to know how costly conferences actually value and the way a lot time is wasted in conferences. Based on a survey, 40% of individuals stated their conferences are unproductive. They’ve so many redundant conferences that might have been emails.

Organizations are losing 20-30 billion {dollars} price of cash in having conferences. Once you get 5-6 executive-level folks for a gathering, that’s extraordinarily costly when it comes to the time and alternative value of what they may have been doing in any other case.

Now we have a large mission of creating conferences extra productive, which could possibly be price billions of time and vitality saved, and serving to organizations make higher choices.

Thanks for the good interview, readers who want to study extra and check out some unbelievable enterprise AI instruments ought to go to Fireflies.ai.

RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Recent Comments